Our order policy
We build your own customized box of organic protein bites within 24-48 hours of placing an order by or before Thursdays at 12 p.m. EST/EDT with shipping or contactless delivery made that same week. Any orders made on Thursdays after 12 p.m. EST/EDT will be processed for the following week.
Orders can be placed on our online store 24/7 at www.fusionfitfoods.com (preferred) to ensure your payment details are secured.
Alternatively, you can place your order via DM on our social media channels: Facebook @fusionfitfoodsTO or Instagram @fusionfitfoods or via email at firstname.lastname@example.org, where we can remotely process your order using Square, a secured point of sale terminal.
For corporate events or large orders for 20 people or more, kindly allow one week advance notice.
Please notify us of any allergies and/or dietary preferences when placing your order.
Cancellation policy or change of order
Any changes or cancellations to your order must be communicated to us within 24 hours of day the order was placed. If outside of this 24 hour timeline, we cannot guarantee changes or cancellation.
Storage of our products upon receipt
We are committed to using the highest, quality ingredients in all of our products, including natural, organic and preservative-free ingredients.
Because of the perishable nature of our products, please refrigerate your products immediately upon receipt.
While our products are safe to be stored at room temperature for a finite amount of time, we strongly advise to keep our products either in a cooler bag or refrigerated until they are ready to be consumed.
When properly stored, our delicious and nutritious products will remain fresh 2-3 weeks in the refrigerator, and up to 8 weeks in the freezer.